Frequently Asked Questions (FAQ)


This is where CasinoChalk will answer the most common questions you as a reader may have. Any Question about online Casino that you may be thinking about we should have the answer for

Is there a benefit to playing at Online Casinos?

Online casinos have become very popular the advantage is you can play from different devices. Your pc, tablet or mobile device.  The variety of games and play that can be found online is tremendous and there are 100’s of games to choose from. The best thing about an online casino is   the fact you can play from the comfort of your own home.

My Money is it Safe?

This is a common Question about online Casino. Casinos today come with the best SSL security features.  They have advanced ways to ensure your funds and you are safe and secure. They also make sure that any Data gathered from players is also kept GDPR Compliant. We also ensure that the casinos we recommend audited by external security companies on a regular basis.

What is the legal age to gamble online?

Safe and Secure online casinos will not allow underage gambling.  Online Casinos strictly prohibit this. You must be over 18 to open an account. In some countries the age may be different so please check in your country what the legal age for gambling is. it’s the 1 Question about online Casino that is always asked.

What is expected from me as a first deposit?

Most Online casinos these days have a minimum deposit   of $5-$10 deposits. The minimum deposit at Videoslots and Leovegas as an example $10. At some US Casinos Like RagingBull & Planet 7 you can start playing with $20.

What currencies can I play in?

There should always be variety and choice of currencies at most online casinos today. US dollars, Canadian dollars, Euros and UK pounds. There are casinos that have other options depending on the country you visit from like Australian dollars etc. Online casinos try to get players to deposit funds in a currency they are familiar with. Online Casinos will also pay winnings back to players in their currency of choice.

How Can I Deposit Money?

Players at online casinos are provided with a variety of payment options. These range from credit cards to e-wallet solutions.  CasinoChalk has managed to list casinos that all offer a variety of safe and fast banking options.

Is it safe to play with real money online?

YES, check our gambling guide and make sure you safe and play for fun and not as a living

Using a credit/debit card at Online casinos Is it safe?

This is a very good Question about online Casino .100% Yes; All credit/debit card details and transactions are done via a secure server and will always be protected. These are the same firewalls systems that most Banks and Government agencies use.  if using this method makes you feel uncomfortable there are many banking methods offered. Pick one and deposit and withdraw winnings through it.

Can I deposits using multiple method?

Yes, this is an option for sure.  The very best online casinos will let you have multiple deposit and withdrawal options. Just bear in mind that the same method you use to deposit you must use to withdraw.

Can I still play flash casino and download casino? and what is the difference between PC Play Macintosh OS?

The days of Flash and Download casinos isn’t gone but there are less of these around these days.  Most online casinos feature in browser play and No Download is Required. All online casinos are compatible with Macs.

What RTP?

Return to Player (RTP) is always set by an auditing company. It is the expected average rate of return for an online casino. Eg A 95% RTP rate indicates that for every 1 dollar spent you should win 95 cents back.

Are the games I Play Fair? has made sure that all casinos listed on this site offer a Fair Gaming Policy. All our casinos have been independently audited. They have been checked to ensure the random number generators they use are fair and secure. Land based casinos and the games they offer all are work the same way so if you feel safe there   know the mechanics of online is the exact same.

What is a bonus?

Bonuses are the incentives created by the online casinos. They are used to entice you to make a deposit or play at the casino. A Good casino bonuses offers you the opportunity to boost your balance and play Longer.

What Types of Bonuses are there?

Match bonus - This is a bonus that gives you a Match on your deposit. These amounts could be a 100% match or as high as 400 %. Eg Dep 10 and get 100% match this will give you an additional 10 to play. Always read the terms and conditions and make sure you are eligible.

Free play Bonus- This type of bonus is designed to give players playtime. Take part without having to make a deposit and allow you to get familiar with the games offered.

Extra spins bonus – These usually come in the form of spins added to a slot game.  You need to play that game in order to use these Spins. There are usually wagering requirements and withdrawal limits with these.

Free cash bonus?  - This is Free casino money for players to play without a deposit. There will always be wagering requirements and withdrawal limits with these.

Tournaments - These give players the chance to play against other players.  They Usually allow a longer period of play for a smaller amount of money.

Loyalty Bonus - loyalty bonuses reward players who play regular. These come in all formats mentioned above.

What do you mean by wagering requirements?

 If you accept a bonus, then usually this will require you to meet wagering requirements. These are also referred to as play-through requirements.  This is to protect the casino and you would usually need to do this before you can withdraw. A Wager is simple to explain its every bet you place win or lose. To meet wagering requirements simply means you need to keep betting until you have turned over a certain amount of money. Once you do this your bonus will clear or you’ll be able to withdraw.

If I play with a bonus are there any restrictions?

 Yes, sometimes there will be. Play may be restricted to certain games with a bonus. Read the terms and conditions always before accepting and taking up any bonus offered.

Do Casinos have withdrawal Limit?

Most casinos have no limit on withdrawal. Some do and you again need to check the terms and conditions to see what these are. Some will say for example that they won’t pay more than $5000 a week.

Who do I speak to if I have an issue?

Always try Customer support first they usually operate 24/7 all year round via a variety of contact methods including live chat, phone and email.

Every Casino recommended by is trusted. They should have been audited by an independent company like eCogra.  They will all have a Licence by one of the recognized bodies such as   Malta LGA, Alderney Gambling Control Commission, Isle of Man and Government of Gibraltar.Curacau


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